Terms of Use
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Acceptance of Terms
These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and MiniSplit Match ("Company," "we," "us," or "our") governing your access to and use of our website located at minisplitmatch.com and all related services, features, and content (collectively, the "Service").
By accessing, browsing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use our Service.
These Terms apply to all users of the Service, including without limitation users who are browsers, customers, merchants, contributors of content, or other users of the Service.
2. Description of Service
MiniSplit Match is an online platform that provides HVAC system configuration services, including but not limited to:
- Interactive HVAC system configurator tools
 - Load calculations and climate zone analysis
 - Equipment compatibility matching and recommendations
 - Technical specifications and system requirements
 - Connection to equipment manufacturers and retailers
 - Educational content and resources related to HVAC systems
 
Our Service is intended for informational and configurational purposes only. We do not manufacture, distribute, install, or service HVAC equipment directly.
3. Eligibility and Registration
3.1 Age Requirements
You must be at least 18 years old to use our Service. By using our Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
3.2 Account Registration
Certain features of our Service may require you to register for an account. When registering, you agree to:
- Provide accurate, current, and complete information
 - Maintain the security of your account credentials
 - Update your information to maintain its accuracy
 - Accept responsibility for all activities under your account
 - Notify us immediately of any unauthorized use of your account
 
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason in our sole discretion.
4. Acceptable Use Policy
4.1 Permitted Uses
You may use our Service for lawful purposes in accordance with these Terms, including:
- Configuring HVAC systems for legitimate residential or commercial projects
 - Accessing educational content and technical resources
 - Communicating with our support team for assistance
 - Sharing non-proprietary system configurations with professionals
 
4.2 Prohibited Uses
You agree not to use our Service for any of the following prohibited activities:
- Violating any applicable laws or regulations
 - Infringing upon intellectual property rights of others
 - Transmitting malicious code, viruses, or other harmful software
 - Attempting to gain unauthorized access to our systems
 - Reverse engineering, decompiling, or disassembling our software
 - Using automated systems to access or use our Service
 - Interfering with or disrupting the Service or its servers
 - Creating fake accounts or impersonating others
 - Collecting personal information about other users
 - Using the Service for competitive intelligence or benchmarking
 
5. Intellectual Property Rights
5.1 Our Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of MiniSplit Match and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws. Our trademarks and trade dress may not be used without our prior written permission.
5.2 User-Generated Content
By submitting, posting, or displaying content on our Service, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform that content in connection with the Service and our business operations.
5.3 Third-Party Content
Our Service may contain content provided by third parties, including manufacturers' specifications, pricing information, and technical data. We do not claim ownership of such third-party content and it remains the property of its respective owners.
5.4 DMCA Compliance
We respect intellectual property rights and expect our users to do the same. If you believe your copyrighted work has been infringed, please provide us with a DMCA takedown notice containing the required information as specified in the Digital Millennium Copyright Act.
6. Privacy and Data Protection
Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.
You acknowledge and agree that we may access, preserve, and disclose your information if required to do so by law or if we believe in good faith that such access, preservation, or disclosure is reasonably necessary to comply with legal process or protect our rights and interests.
7. Third-Party Services and Links
7.1 Third-Party Integrations
Our Service may integrate with or link to third-party services, including but not limited to:
- Equipment manufacturer websites and catalogs
 - Retailer platforms and e-commerce sites
 - Payment processing services
 - Climate data and mapping services
 - Analytics and monitoring platforms
 
7.2 Third-Party Terms
Your interactions with third-party services are governed by their respective terms of service and privacy policies. We are not responsible for the practices of third-party services and encourage you to review their terms before using them.
7.3 No Endorsement
The inclusion of links or integrations does not imply endorsement by us of the linked sites or services. We provide these links for your convenience only and are not responsible for the content or practices of linked sites.
8. Disclaimers and Limitation of Liability
8.1 Service Disclaimers
OUR SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION:
- WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
 - WARRANTIES REGARDING THE ACCURACY OR COMPLETENESS OF CONTENT
 - WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE
 - WARRANTIES THAT DEFECTS WILL BE CORRECTED
 - WARRANTIES REGARDING THE SECURITY OF THE SERVICE
 
8.2 Professional Advice Disclaimer
THE INFORMATION PROVIDED THROUGH OUR SERVICE IS FOR GENERAL INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE PROFESSIONAL ENGINEERING, ARCHITECTURAL, OR TECHNICAL ADVICE. HVAC SYSTEM INSTALLATION AND CONFIGURATION SHOULD ALWAYS BE PERFORMED BY QUALIFIED PROFESSIONALS IN ACCORDANCE WITH LOCAL CODES AND REGULATIONS.
8.3 Accuracy of Information
While we strive to provide accurate information, we make no warranties about the accuracy, completeness, or reliability of any information provided through our Service, including but not limited to product specifications, pricing, availability, and compatibility data.
8.4 Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MINISPLIT MATCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:
- LOSS OF PROFITS, DATA, OR USE
 - COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES
 - BUSINESS INTERRUPTION OR SYSTEM FAILURE
 - DAMAGES ARISING FROM THIRD-PARTY PRODUCTS OR SERVICES
 - DAMAGES RESULTING FROM IMPROPER HVAC INSTALLATION OR OPERATION
 
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
9. Indemnification
You agree to defend, indemnify, and hold harmless MiniSplit Match and its officers, directors, employees, agents, and affiliates from and against any claims, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
- Your use of our Service
 - Your violation of these Terms
 - Your violation of any rights of another party
 - Your submission of content through our Service
 - Any HVAC installation or system operation based on configurations created using our Service
 
10. Termination
10.1 Termination by You
You may terminate your use of our Service at any time by discontinuing use and, if applicable, deleting your account.
10.2 Termination by Us
We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
10.3 Effect of Termination
Upon termination, your right to use the Service will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
11. Dispute Resolution
11.1 Governing Law
These Terms shall be interpreted and governed by the laws of the United States, without regard to conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts of competent jurisdiction.
11.2 Arbitration Agreement
Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules.
11.3 Class Action Waiver
You agree that any arbitration or legal proceeding shall be limited to the dispute between us and you individually. You waive any right to participate in class action lawsuits or class-wide arbitrations.
11.4 Exceptions to Arbitration
Notwithstanding the arbitration provision, either party may seek equitable relief in court to protect intellectual property rights or confidential information.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. When we make changes, we will:
- Post the updated Terms on our website
 - Update the "Last Updated" date at the top of these Terms
 - Provide notice of material changes through our Service or by email
 - Allow a reasonable time period for you to review the changes
 
Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using our Service.
13. General Provisions
13.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and MiniSplit Match regarding the use of our Service and supersede all prior agreements and understandings.
13.2 Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
13.3 Waiver
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
13.4 Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
13.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.
13.6 Survival
The following sections shall survive termination of these Terms: Intellectual Property Rights, Disclaimers and Limitation of Liability, Indemnification, Dispute Resolution, and General Provisions.
14. Contact Information
If you have any questions about these Terms, please contact us:
MiniSplit Match
                Legal Department
Email: legal@minisplitmatch.com
15. Acknowledgment and Agreement
BY USING OUR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICE.
These Terms represent the complete agreement between you and MiniSplit Match regarding the use of our Service and supersede any prior agreements or understandings.